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On October 12, 2020, the California Attorney General provided public notice of a new Proposed Third Set of Modifications to the Regulations under the California Consumer Privacy Act (the “CCPA”).  You will be forgiven if you assumed that “final approval” of the existing Regulations back in August meant the Regulations were final—or at least we hope so because we made the same assumption.

Since August, however, it appears the AG was working behind the scenes to resurrect previously withdrawn Sections 999.306(b)(2) (covering offline notice of opt-out if a business substantially interacts with consumers offline); 999.315(c) (minimum standards for opt-out requests); and 999.326(c) (specific requirements for authorized agents).  The AG describes the newly proposed rules as follows:Continue Reading Spooky: Presumed-Dead CCPA Regulations Come Back to Life

Monetary penalties are the attention-grabbing headline when the FTC or any regulator brings an enforcement action against a company.  They are the looming threat to incentivize and influence compliance.  Over the summer, FTC Chairman Joseph J. Simons (“Chairman Simons”) issued a statement in connection with a settlement that Chairman Simons believes “the goal of a civil penalty should be to make compliance more attractive than violation.  Said another way, violation should not be more profitable than compliance.”
Continue Reading FTC Fines: FTC Chairman Reminds Companies That Fines Are the FTC’s Strategic Tool To Deter Noncompliance

The U.S. Department of Health and Human Services Office for Civil Rights (OCR) reached a settlement for $1,500,000 and entered into a substantial corrective action plan with Athens Orthopedic Clinic (AOC) as a result of AOC’s alleged systemic noncompliance with the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules. AOC, located in Georgia, provides a wide range of orthopedic services to approximately 138,000 patients a year.

Problems began for AOC in June 2016, when the practice was notified by a journalist that AOC patient records may have been posted for sale on the internet. Shortly thereafter, AOC was contacted by a hacker demanding payment for the stolen patient records. It was later determined that the hacker had accessed AOC’s electronic medical records using a vendor’s credentials on June 14, 2016, and continued to access protected health information (PHI) until July 16, 2016. AOC filed a breach report with OCR on July 29, 2016, revealing that the names, dates of birth, social security numbers, and other PHI of over 200,000 patients had been compromised by this breach.Continue Reading Hacked Patient Records Land Athens Orthopedic Clinic in Hot Water with OCR

On July 21, the New York Department of Financial Services (NYDFS) filed charges against First American Title Insurance Company (First American) for violating multiple sections of the New York Cybersecurity Regulation,  23 NYCRR 500.00, et seq.  The significance of the NYDFS enforcement action cannot be overemphasized.  This is the first action filed under the Cybersecurity Regulation, signaling a more aggressive enforcement stance by the regulator.  The good news is the filings provide important guidance on best practices and red flags to avoid agency sanctions.

The NYDFS Statement of Charges alleges that First American knowingly exposed tens of millions of documents containing consumer sensitive personal information (e.g., bank account numbers, bank statements, mortgage records, Social Security numbers, wire transaction receipts, drivers’ license images, etc.). The charges further allege that for almost 5 years (from October 2014 through May 2019) these records were available on First American’s public-facing website to anyone with a web browser.  The fact that First American failed to remediate the vulnerability, even after it was discovered by a penetration test in December 2018, was particularly troublesome for the regulators.  The charges state that, “Remarkably, [First American] allowed unfettered access to the personal and financial data of millions of its customers for six more months. . .”   Clearly, the NYDFS found this treatment of sensitive consumer data unconscionable and that First American demonstrated a total disregard for the Cyber Regulations.Continue Reading NYDFS State of Mind: Regulator Focus and Enforcement Trends

Earlier this year, U.S. Senator Sherrod Brown of Ohio released a draft discussion bill that if implemented would drastically alter corporations’ ability to collect and use personal information from consumers.

According to Sen. Brown, “We need legislation now more than ever that empowers Americans to control their personal information. No person should have to worry about being spied on, just as no one should worry about their information being bought and sold or stolen.” Brown believes that his bill would “change the fundamental framework of privacy in this country” by shifting the burden of privacy protection from consumers to corporations. Brown’s new bill is critical of the current consent-based framework that requires customers to agree to privacy policies in order to use specific online service.Continue Reading Senator Brown Proposes New Privacy Bill

Artificial intelligence (AI) refers to the ability of a computer or a computer-enabled robotic system to process information and produce outcomes in a manner similar to the thought processes of humans in learning, decision making and problem solving.  As a result of rapid advances in AI, pre-pandemic, McKinsey Global Institute estimated that between 75 and 375 million people around the world will need to change jobs or acquire new skills by 2030.  AI both holds promise of innovation and disruption, as does the legal framework that is developing to rein in its risks without hindering its progress.

In May 2019, the US Government joined the OECD (Organisation for Economic Co-operation and Development) in setting forth principles to improve the innovation and trustworthy development and application of AI.  At the same time, the bipartisan Artificial Intelligence Initiative Act (AIIA) was introduced in the US Senate to organize a national strategy for developing AI and provide a $2.2 billion federal investment over five years to build an AI-ready workforce, accelerating the delivery of AI applications from government agencies, academia, and the private sector over the next 10 years.Continue Reading The Evolving World of AI

If you’re like us, you’ve been anticipating an announcement from the California Attorney General about the types of companies it targeted in its initial enforcement of the California Consumer Privacy Act (the “CCPA”), the types of violations the AG is interested in, and the types of arguments it is making in enforcing the Act.  While official word from the AG is unlikely before the end of the 30-day cure period following its initial notice letters, a member of the AG’s office did confirm during a recent panel discussion that the AG sent out those letters on July 1, 2020.

The statement was part of a fascinating and informative panel put on by the International Association of Privacy Professionals (“IAPP”).  It featured Stacey Schesser, Supervising Deputy Attorney General for the State of California and part of a multi-member team of attorneys in the AG’s office charged with enforcing the CCPA.  A recording is available on the IAPP’s website, and we encourage you to check it out if you’re a member.  In terms of the details gleaned from Ms. Schesser’s comments, here is what we know about the AG’s enforcement of the CCPA to-date:Continue Reading California Attorney General CCPA Enforcement—Make Sure You Pay Attention to What Customers Are Saying on Twitter

On March 11th, 2020, Virginia Governor Northam signed the Insurance Data Security Act (the “Act”) — HB 1334 — imposing requirements on all entities regulated by the Virginia Bureau of Insurance (“BOI” or the “Bureau”) to:

  • maintain an information security program,
  • investigate all cybersecurity events,
  • notify the Commissioner of Insurance of cybersecurity events, and
  • notify consumers affected by cybersecurity events.

Continue Reading The Virginia Insurance Data Security Act – What You Need to Know

Due to the COVID-19 pandemic, 42 states, Puerto Rico and the District of Columbia have adopted shelter-in-place or similar orders. As a result, more employees than ever before are working from home. This sudden increase in telework has created new challenges for employers, including balancing the need to protect their trade secrets and confidential information, with the need to ensure that employees can work effectively from home. This article discusses the unique risks to trade secret protection created by telework arrangements and suggests ways employers can mitigate those risks.
Continue Reading Protecting Business Information During the COVID-19 Pandemic

While businesses grapple with the COVID-19 crisis, data privacy and data security regulation remains a pressing concern.  Some significant state laws regarding data privacy and security have gone into effect in 2020, such as the California Consumer Privacy Act (“CCPA”) (effective January 1, 2020) and the New York Stop Hacks and Improve Electronic Data Security Act (“SHIELD Act”) (effective March 21, 2020).  Regulator expectations for compliance with these new legal requirements seem immune from the virus that has placed strains on business operations and employees responsible for understanding and operationalizing new business processes to comply with these new legal requirements.

As resources are strained and employee focus is diverted to the evolving and unforeseen business demands in addressing COVID-19, the need for focus on data privacy and security appears even greater.  Read on for three data security and privacy recommendations when handling COVID-19 related disruptions to business.Continue Reading Three Cybersecurity and Privacy Recommendations When Navigating COVID-19